At Your Service With Safe & Sound Hearing Care

In these unprecedented times, your safety and hearing wellness are top of mind. We are open for business and committed to serving your hearing care needs, with options designed to ensure your health and security.

 

INCREASED PRECAUTIONS

Count on us for protocols and practices to protect our patients’ and team’s health and safety, including frequent cleaning of our facility, modified lobby seating arrangements, altered patient flow, and use of personal protective equipment.

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TELEHEALTH APPOINTMENTS

Call us to schedule live, online videoconferencing for consultations, follow-ups, or help troubleshooting any issues you may be having with your technology.

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REMOTE CARE

Call us to arrange phone-based consultations, follow-up visits, or troubleshooting assistance. Some hearing devices even allow for remote adjustments through a compatible smartphone and app — ask us how.

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MOBILE WAITING ROOM

For scheduled appointments, you can wait in the comfort and convenience of your car until we call or text you.

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CURBSIDE PICKUP AND DROP-OFF

Call us to schedule quick-and-easy curbside pickup or drop-off for hearing aid repairs, clean and checks, batteries, or accessories.

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CONVENIENT SHIPPING

Need hearing aid batteries, wax guards, or other supplies? We can also ship them right to your door for added convenience and peace of mind.

 

Our Office Hours

Nothing matters more to us than the well-being of our community. We’ve modified our hours to maximize hearing care access while ensuring a safe environment for our patients and staff.

MON — 9am–4pm
TUES — 9am–4pm
WED — 9am–4pm
THURS — 9am–4pm
FRI — 9am–4pm (New port News Office, Williamsburg closed)

Staying empowered, connected, and communicating your best is more important than ever, so don’t wait. Please contact us to schedule assistance or an appointment today.

Sincerely,

Dr. Hecker & Associates